Apple to provide free servicing for iPhone's suffering from audio problems

Do you have an Apple iPhone 12 or 12 Pro? If yes, does your mobile have faulty speakers? If not, well and good but if you are facing this problem, This article is for you.

Let’s Begin...

The news

Due to a component failure in the receiver module, Apple has found a small percentage of iPhone 12 and iPhone 12 Pro devices could suffer from sound problems. Between October 2020 and April 2021, the affected devices were manufactured. There would be no speaker problem if your iPhone 12 or 12 Pro was not manufactured between October and April 2021.

Additionally, not all iPhone 12 or 12 Pro are affected. According to Apple, only a small portion of units are affected.

Apple has now announced a replacement program for select iPhone 12 and iPhone 12 Pro handsets with faulty earpiece speakers. These faulty speakers were found in two iPhone models manufactured between October 2020 and April 2021. This means that millions of iPhones around the globe are at risk of this problem. Many users have reported being unable to hear the audio from their phones when they make calls. Apple finally addressed the issue after a long time.

Diving Deep

Apple has stated in an official statement that it is working to fix the speakers on the two models. Apple, based in Cupertino, encourages owners to make use of all available channels. The speaker will be replaced at no additional cost. According to the US tech giant, only a small number of iPhone 12 and iPhone 12 Pro users may experience audio problems due to component failures in their receiver modules.

Apple recommends that users back up all of their phone data using any method. This is a standard way to protect your data and prevent data loss. The exact duration of this free speaker replacement program is not yet known. Apple didn't give any figures regarding the number of defective speakers. Apple encourages customers suffering from this issue to contact any Apple Authorized Service Providers or Apple Support Center. This service is completely free and only covers devices with intact and original displays. To have your speaker replaced, you will need to repair the screen (if your device screen/display is cracked/damaged) if the speaker has failed.

What is the service process?

To get your iPhone 12 or iPhone 12 Pro serviced, look for an Apple Authorized Service Provider. To verify whether you're eligible for this program, your iPhone will be checked before any service. You can also contact Apple Support if you have any queries regarding more information. Backup your iPhone to iCloud or your PC before service.

The repair of any iPhone 12 or iPhone 12 Pro damaged will not be possible if the damage is severe. There may also be an additional charge for the repair in some cases.

Our take on this

We know Apple is not perfect. They have been a little sloppy with their tech since day one. And it's not entirely their fault. Tech is a diverse aspect and it has millions and billions of small components and getting all those components right every time is not easy.

But, does this mean we should not complain about bugs or faulty devices? No, of course, you should. It's your device, you have spent money on it, you have the right to complain if the device malfunctions within the warranty period. So, yes keep the scrutiny on and inform the masses about existing problems because it's the power of the masses that makes impossible possible.

From Apple's side, it's great they have owned up to their faults and want to rectify them at no charge. So, if you are facing any similar problems with your device. Don’t waste any more time and apply for a free Servicing/ Replacement.